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Author Archives: Arnold Tilden

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Schultz Power Hour: Do These 10 Things

Posted on February 25, 2021 by Arnold TildenMarch 1, 2021

George Shultz passed away last month at the ripe old age of 100. He held four cabinet level positions for three different presidents. As Dan Pink quips in his recent podcast,” The guy just couldn’t hold a job.” For followers … Continue reading →

Posted in Adaptable Leadership, Daniel Pink, Intrinsic Rewards, Power Hour, Time Management, Uncategorized | 2 Replies

Are You a Good Communicator?

Posted on January 20, 2021 by Arnold TildenJanuary 26, 2021

Knowing of my interest in communication styles, a client passed along an article from Fast Company magazine titled, These are the four styles of communication you need to know (Mckay, Jan 2019). The title intrigued me because we teach four … Continue reading →

Posted in Business Development, Carl Jung, Communication, Leadership, Management, Uncategorized | Leave a reply

New Year’s Resolution for Managers

Posted on December 16, 2020 by Arnold TildenJanuary 4, 2021

2020: What a year. One could write a book on all of the historic changes the pandemic brought. But in this brief blog we will just try to scratch the surface on how it has changed the way we work. … Continue reading →

Posted in MBTI, Uncategorized | 5 Replies

The Single Most Powerful Question a Leader Can Ask

Posted on August 4, 2020 by Arnold TildenJanuary 4, 2021

A few years ago, we had a fascinating assignment. Two clients came to us around the same time with basically the same puzzle.“We have seven sales territories. Wherever we assign this manager, sales go up significantly. When she1 leaves, sales … Continue reading →

Posted in Management, Uncategorized | 4 Replies

Under My Skin: Another Shot at the MBTI

Posted on July 9, 2020 by Arnold TildenJanuary 4, 2021

George Will was once asked how he chooses topics for his columns. He responded that about once a day something gets under his skin and that is what he chooses to write about. Perhaps this explains why George Will is … Continue reading →

Posted in MBTI, Uncategorized | 2 Replies

Persuade by Listening

Posted on April 27, 2020 by Arnold TildenApril 30, 2020

I am a fan of the Heath brothers, previously alluding to their books (Made to Stick, Switch & Moments) in earlier posts: https://www.tildensst.com/2015/04/28/review-switch-how-to-change-things-when-change-is-hard/ and https://www.tildensst.com/2020/01/15/why-employee-of-the-month-programs-come-up-short/ Their gift is applying rigorously researched concepts and writing about them in a story-telling and easy to … Continue reading →

Posted in Chip & Dan Heath, Daniel Kahneman, Listening, Negotiation, Uncategorized | Leave a reply

Silver Lining for COVID 19 – Remote Training

Posted on April 1, 2020 by Arnold TildenApril 27, 2020

I am confident you received several notices from firms outlining their responses to the COVID19 pandemic. I helped draft a few. Don’t worry, I will not be repeating the good advice that appears in those announcements. Rather, I will quickly … Continue reading →

Posted in Uncategorized | 4 Replies

Why Employee of the Month Programs Come Up Short

Posted on January 15, 2020 by Arnold TildenJanuary 15, 2020

You see them everywhere from fast food restaurants to hospitals. Often, they are accompanied by photographs of the winners and perks like preferred parking spots. Yes, the ubiquitous Employee of the Month (EOM) awards. Clearly, they are attempts to recognize … Continue reading →

Posted in Uncategorized | Tagged Employee of the Month, Leadership, Motivation | Leave a reply

Never Make Predictions…Especially About the Future

Posted on December 3, 2019 by Arnold TildenDecember 4, 2019

Recently, I facilitated strategic planning for a client for whom I did the same kind of work five years ago. In an opening exercise, we considered some of the biggest changes along with what we missed five years ago. In … Continue reading →

Posted in Uncategorized | Leave a reply

User Manuals for Humans

Posted on September 13, 2019 by Arnold TildenSeptember 16, 2019

Way back in 2002, before the newsletter evolved into a blog, I wrote an article observing that the most important resource in a work place, the human ones that is, are the only ones that don’t come with User Manuals. … Continue reading →

Posted in Uncategorized | Leave a reply

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