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Author Archives: Arnold Tilden

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Higher Not Occupational Education

Tilden & Associates Posted on April 24, 2023 by Arnold TildenApril 24, 2023

While I have spent recent years doing corporate training and consulting, I was once a college guy. Whenever I see a headline on higher education, it still captures my attention. Recently, the value of college education has become a target … Continue reading →

Posted in Uncategorized | 2 Replies

Sales Lessons from The Office

Tilden & Associates Posted on March 29, 2023 by Arnold TildenMarch 30, 2023

A few years ago, my wife and I caught the Off-Broadway production of The Office. This wasn’t planned but we thoroughly enjoyed it. The first thing that struck us was how many in attendance were wearing Dunder Mifflin t-shirts. The … Continue reading →

Posted in 3D Investigation, Neil Rackham, Sales Questions, Stupid Sales Techniques | Leave a reply

Successful Selling Certificate

Tilden & Associates Posted on March 3, 2023 by Arnold TildenMarch 9, 2023

I have recently partnered with the School of Graduate & Professional Studies at Elizabethtown College to offer a Certificate in Successful Selling. The course is online, self-paced and will empower individuals or sales teams anywhere. Learn more at:https://www.linkedin.com/feed/update/urn:li:activity:7013893584110112768/

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Posted in Selling Education, Uncategorized | 2 Replies

Inflation Emotions

Tilden & Associates Posted on December 29, 2022 by Arnold TildenJanuary 10, 2023

Kish Bank (www.mykish.com) has been hosting an Economic Outlook by economist Dr. Edmond Seifried for twenty-five years. I have attended about ten of them and always find them thought-provoking. As he is known, Dr. Ed gathers data on selected economic … Continue reading →

Posted in Daniel Kahneman, Kahneman & Tversky, Loss Aversion, Uncategorized | 6 Replies

Motherhood: An Internship for Leadership

Tilden & Associates Posted on November 18, 2022 by Arnold TildenNovember 21, 2022

A few years ago, we had the assignment of helping a client determine what made good sales managers. One of the things we noticed quickly was that, while underrepresented on the sales teams, women were overrepresented among high-performing sales managers. … Continue reading →

Posted in Uncategorized | Leave a reply

Bill Russell – A Humble Leader

Tilden & Associates Posted on September 28, 2022 by Arnold TildenSeptember 28, 2022

Recently, I had the honor of being a homecoming guest at Albright College. The room where the dinner was held happened to be the same one where I had the privilege of meeting Bill Russell many years ago. Needless to … Continue reading →

Posted in Leadership, Uncategorized | 2 Replies

AI & Business Development: Can a Machine Earn Trust?

Tilden & Associates Posted on April 18, 2022 by Arnold TildenMay 31, 2022

This article was co-authored with Russ Brooks. https://www.tildensst.com/who-we-are/profile-brooks/There is an old saying – “All things being equal, people prefer to do business with people they know, like and trust. All things being unequal, people prefer to do business with people … Continue reading →

Posted in AI, Business Development | Leave a reply

Coach K & Adaptable Leadership

Tilden & Associates Posted on March 2, 2022 by Arnold TildenMarch 2, 2022

I have been a long-time reader of Sports Illustrated especially enjoying the writing and humor of contributors like Frank Deford and Rick Reilly. Thinking my young grandson would find similar inspiration to read, I bought him a subscription to SI … Continue reading →

Posted in Adaptable Leadership, Uncategorized | 3 Replies

Adaptable Leader Summary

Tilden & Associates Posted on March 1, 2022 by Arnold TildenMarch 1, 2022

Drive High Level Performance with Adaptable Leadership What is it that motivates people to perform at the highest levels? Is it the promise of extrinsic rewards like bonuses or salary increases? While most organizations offer monetary extrinsic rewards, the research … Continue reading →

Posted in Uncategorized | Leave a reply

Can a Machine Earn Trust?

Tilden & Associates Posted on February 10, 2022 by Arnold TildenMarch 4, 2022

This post was co-authored with partner Russ Brooks, who served as a credit union CEO. While it is specifically tailored to credit unions, the basic principles of the centrality of trust in building business relationships, and the inability of machines … Continue reading →

Posted in Uncategorized | Leave a reply

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