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Home→Published 2020

Yearly Archives: 2020

New Year’s Resolution for Managers

Posted on December 16, 2020 by Arnold TildenJanuary 4, 2021

2020: What a year. One could write a book on all of the historic changes the pandemic brought. But in this brief blog we will just try to scratch the surface on how it has changed the way we work. … Continue reading →

Posted in MBTI, Uncategorized | 5 Replies

The Single Most Powerful Question a Leader Can Ask

Posted on August 4, 2020 by Arnold TildenJanuary 4, 2021

A few years ago, we had a fascinating assignment. Two clients came to us around the same time with basically the same puzzle.“We have seven sales territories. Wherever we assign this manager, sales go up significantly. When she1 leaves, sales … Continue reading →

Posted in Management, Uncategorized | 4 Replies

Under My Skin: Another Shot at the MBTI

Posted on July 9, 2020 by Arnold TildenJanuary 4, 2021

George Will was once asked how he chooses topics for his columns. He responded that about once a day something gets under his skin and that is what he chooses to write about. Perhaps this explains why George Will is … Continue reading →

Posted in MBTI, Uncategorized | 2 Replies

Persuade by Listening

Posted on April 27, 2020 by Arnold TildenApril 30, 2020

I am a fan of the Heath brothers, previously alluding to their books (Made to Stick, Switch & Moments) in earlier posts: https://www.tildensst.com/2015/04/28/review-switch-how-to-change-things-when-change-is-hard/ and https://www.tildensst.com/2020/01/15/why-employee-of-the-month-programs-come-up-short/ Their gift is applying rigorously researched concepts and writing about them in a story-telling and easy to … Continue reading →

Posted in Chip & Dan Heath, Daniel Kahneman, Listening, Negotiation, Uncategorized | Leave a reply

Silver Lining for COVID 19 – Remote Training

Posted on April 1, 2020 by Arnold TildenApril 27, 2020

I am confident you received several notices from firms outlining their responses to the COVID19 pandemic. I helped draft a few. Don’t worry, I will not be repeating the good advice that appears in those announcements. Rather, I will quickly … Continue reading →

Posted in Uncategorized | 4 Replies

Why Employee of the Month Programs Come Up Short

Posted on January 15, 2020 by Arnold TildenJanuary 15, 2020

You see them everywhere from fast food restaurants to hospitals. Often, they are accompanied by photographs of the winners and perks like preferred parking spots. Yes, the ubiquitous Employee of the Month (EOM) awards. Clearly, they are attempts to recognize … Continue reading →

Posted in Uncategorized | Tagged Employee of the Month, Leadership, Motivation | Leave a reply
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