Silver Lining for COVID 19 – Remote Training
I am confident you received several notices from firms outlining their responses to the COVID19 pandemic. I helped draft a few. Don’t worry, I will not be repeating the good advice that appears in those announcements.
Rather, I will quickly report on unexpected benefits from recent training and coaching we delivered remotely that were originally planned for the typical classroom face-to-face format.
1. The Zoom technology worked without a flaw. Other platforms we have used have been laden with problems with video and audio connections.
2. With stay-at-home advisories in place, people had the time and opportunity to reflect upon and focus on skill building associated with the training. This helped close the common and hideous learning-doing gap where well-intentioned people return from training and are faced with fires they have to extinguish right away. Their good intentions to apply training concepts in real time are forever lost.
3. I heard a physician make the point that physical distancing is a better phrase than social distancing. Work teams still need to socially and emotionally support one another, especially during this period of crisis and uncertainty. The remote training helped provide a platform for supporting one another. One participant observed how good it was to hear people laugh again.
Thus, the COVID19 pandemic may have a silver lining and present a good opportunity for skill building and team support via remote training.
Thanks Arnie. I think your point about Physical rather than Social Distancing is important. We need each other now more than ever. Let’s be proactive in our outreach to colleagues, customers, friends, family and neighbors. Hoping you and your family are well!
Thanks Ezra. Hope you and family are doing well and that the pandemic subsides soon and we can connect – Arnie
Good feedback, Arnie. Agreed, new lessons will come from this pandemic which likely will create differences in how we approach things from a sales perspective going forward.
Always good hearing from you and stay well – Arnie