A few years ago, my wife and I caught the Off-Broadway production of The Office. This wasn’t planned but we thoroughly enjoyed it. The first thing that struck us was how many in attendance were wearing Dunder Mifflin t-shirts. The … Continue reading →
We often kick off introductory sales training with a sanitized version of the opening scene of the film Glenngarry GlennRoss. This is the now famous piece where Alec Baldwin’s character (Blake) demands that Shelly “The Machine” Levine (played by Jack … Continue reading →
I have cited the work of Neil Rackham many times in my fifteen years of writing newsletters and now blogs. If you are familiar with it, please endure the summary that follows before I connect Rackham’s findings with something that … Continue reading →
I was struck by a recent article in the New York Times on a “People Skills Test” being administered to aspiring medical doctors (http://www.nytimes.com/2011/07/11/health/policy/11docs.html.) It caught my attention, in part, because we frequently analogize the way good medical doctors conduct … Continue reading →
