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Analyzing Sales Conversations – Gong!

Tilden & Associates Posted on September 7, 2021 by Arnold TildenOctober 7, 2022

Are you old enough to remember the Gong Show? It was hosted by Chuck Barris as a spoof on popular game shows. The key moment was when Chuck would hit a bell thereby giving the hook to a contestant trying … Continue reading →

Posted in AI, Listening, Neil Rackham, Uncategorized | 2 Replies

The Sales Person’s Most Valuable Productivity Tool

Tilden & Associates Posted on August 9, 2021 by Arnold TildenAugust 10, 2021

Harry Koolen and I met as classmates at St. Lawrence University and have been partners specializing in business development consulting and training for more than twenty-years. We have found that if you ask a business if they have a pipeline, … Continue reading →

Posted in CRM, Selling Education, Uncategorized | Leave a reply

The New ABC of Selling

Tilden & Associates Posted on July 21, 2021 by Arnold TildenJuly 23, 2021

We often kick off introductory sales training with a sanitized version of the opening scene of the film Glenngarry GlennRoss. This is the now famous piece where Alec Baldwin’s character (Blake) demands that Shelly “The Machine” Levine (played by Jack … Continue reading →

Posted in 3D Investigation, Sales Questions, Uncategorized | 2 Replies

Introverts & the Pandemic

Tilden & Associates Posted on April 26, 2021 by Arnold TildenApril 27, 2021

Having applied Jungian personality principles to teamwork, leadership and business development for more than twenty years, we decided to ask some of our favorite Introverts for their take on how the pandemic has affected them and their organizations. Paul Gennart, … Continue reading →

Posted in Carl Jung, Introversion, Introverts, Management, Uncategorized | 2 Replies

Schultz Power Hour: Do These 10 Things

Tilden & Associates Posted on February 25, 2021 by Arnold TildenMarch 1, 2021

George Shultz passed away last month at the ripe old age of 100. He held four cabinet level positions for three different presidents. As Dan Pink quips in his recent podcast,” The guy just couldn’t hold a job.” For followers … Continue reading →

Posted in Adaptable Leadership, Daniel Pink, Intrinsic Rewards, Power Hour, Time Management, Uncategorized | 2 Replies

Are You a Good Communicator?

Tilden & Associates Posted on January 20, 2021 by Arnold TildenJanuary 26, 2021

Knowing of my interest in communication styles, a client passed along an article from Fast Company magazine titled, These are the four styles of communication you need to know (Mckay, Jan 2019). The title intrigued me because we teach four … Continue reading →

Posted in Business Development, Carl Jung, Communication, Leadership, Management, Uncategorized | Leave a reply

New Year’s Resolution for Managers

Tilden & Associates Posted on December 16, 2020 by Arnold TildenJanuary 4, 2021

2020: What a year. One could write a book on all of the historic changes the pandemic brought. But in this brief blog we will just try to scratch the surface on how it has changed the way we work. … Continue reading →

Posted in MBTI, Uncategorized | 5 Replies

The Single Most Powerful Question a Leader Can Ask

Tilden & Associates Posted on August 4, 2020 by Arnold TildenJanuary 4, 2021

A few years ago, we had a fascinating assignment. Two clients came to us around the same time with basically the same puzzle.“We have seven sales territories. Wherever we assign this manager, sales go up significantly. When she1 leaves, sales … Continue reading →

Posted in Management, Uncategorized | 4 Replies

Under My Skin: Another Shot at the MBTI

Tilden & Associates Posted on July 9, 2020 by Arnold TildenJanuary 4, 2021

George Will was once asked how he chooses topics for his columns. He responded that about once a day something gets under his skin and that is what he chooses to write about. Perhaps this explains why George Will is … Continue reading →

Posted in MBTI, Uncategorized | 2 Replies

Persuade by Listening

Tilden & Associates Posted on April 27, 2020 by Arnold TildenApril 30, 2020

I am a fan of the Heath brothers, previously alluding to their books (Made to Stick, Switch & Moments) in earlier posts: https://www.tildensst.com/2015/04/28/review-switch-how-to-change-things-when-change-is-hard/ and https://www.tildensst.com/2020/01/15/why-employee-of-the-month-programs-come-up-short/ Their gift is applying rigorously researched concepts and writing about them in a story-telling and easy to … Continue reading →

Posted in Chip & Dan Heath, Daniel Kahneman, Listening, Negotiation, Uncategorized | Leave a reply

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