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It’s the Manager

Posted on July 15, 2019 by Arnold TildenJuly 15, 2019

Our clients have two things in common: 1 they are all very busy and; 2 they like to hear about concepts that will help them do their jobs better. Thus, we periodically will review books we believe may catch their … Continue reading →

Posted in Uncategorized | Leave a reply

You Can’t Coach Tall

Posted on May 14, 2019 by Arnold TildenMay 24, 2019

Basketball coaches have a saying: You can’t coach tall. They know the difference between a talent which is an accident of birth and a skill that can be coached, taught and learned, Clearly, the self-described Evil HR Lady (aka Suzanne … Continue reading →

Posted in Uncategorized | 3 Replies

Loss Aversion and Politics

Posted on April 15, 2019 by Arnold TildenApril 18, 2019

During Life Before Trump, or LBT, I used to offer personality type hypotheses on presidential candidates and make predictions based on them. This started when we were conducting our personality-based sales program, Successful Selling to Type (SST) way back in 1996 … Continue reading →

Posted in Kahneman & Tversky, Loss Aversion, Uncategorized | 4 Replies

Bad Leaders

Posted on March 18, 2019 by Arnold TildenMarch 19, 2019

This is a guest post by colleague, Russ Brooks on Bad Leaders. Although what prompted him to write this piece was an article on presidential hopeful Amy Klobuchar, bad leadership is not restricted to politics. Indeed, we see signs of … Continue reading →

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Leadership Lessons from Baseball’s Old Perfessor

Posted on February 27, 2019 by Arnold TildenMarch 5, 2019

It has been a miserable winter here in central Pennsylvania. Early 2019 followed the pattern set in 2018 which was the wettest year in history. And 2018 was not a little wetter, it was way wetter. For our state, the … Continue reading →

Posted in Management, Uncategorized | 4 Replies

CRM: Worse Not Better

Posted on January 8, 2019 by Arnold TildenJanuary 9, 2019

In 2007, I published a book titled Rainmakers, Closers & Other Sales Myths. The central premise was that too many organizations turn to one of four myths (Schmooze & Field of Dreams being the other two) to develop their businesses. … Continue reading →

Posted in CRM, Uncategorized | Leave a reply

Framing Shingles Vaccination

Posted on November 2, 2018 by Arnold TildenNovember 20, 2018

In October 2017, I posted a blog on Daniel Kahneman’s principle of loss aversion and how the emotion of losing something drives behavior more than winning the same amount. https://www.tildensst.com/2017/10/17/whats-on-the-other-guys-mind-loss-aversion/. A little more than a year later, I have been … Continue reading →

Posted in Daniel Kahneman, Uncategorized | 2 Replies

Another Shot at the MBTI

Posted on October 12, 2018 by Arnold TildenOctober 12, 2018

Back in January 2016 I wrote a post lampooning all the wars being waged on the likes of drugs, terror, science, women, football, Christmas and even noisy leaf blowers. To that list I added the Myers Briggs Type Indicator (MBTI) … Continue reading →

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Business Development Is a Game: The Score is Six to One

Posted on June 6, 2018 by Arnold TildenJuly 24, 2018

Recently, we visited granddaughters and family in nearby Pittsburgh, Pennsylvania. After enjoying pastries and coffee in a park, five-year-old Freya approached me and asked me to close my eyes while she hid her toy monkey. I accepted the challenge. With … Continue reading →

Posted in Business Development, Buyer Influences, Miller-Heyman, Uncategorized | 5 Replies

The Johari Window – A Cool Tool

Posted on May 22, 2018 by Arnold TildenMay 23, 2018

The spirit of recent posts has been to describe practical tools to help leaders avoid killing off their teams with aimless and unproductive meetings.  The first, Death by Meetings, obviously hit a nerve as it was opened by more … Continue reading →

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