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Silver Lining for COVID 19 – Remote Training

Tilden & Associates Posted on April 1, 2020 by Arnold TildenApril 27, 2020

I am confident you received several notices from firms outlining their responses to the COVID19 pandemic. I helped draft a few. Don’t worry, I will not be repeating the good advice that appears in those announcements. Rather, I will quickly … Continue reading →

Posted in Uncategorized | 4 Replies

Why Employee of the Month Programs Come Up Short

Tilden & Associates Posted on January 15, 2020 by Arnold TildenJanuary 15, 2020

You see them everywhere from fast food restaurants to hospitals. Often, they are accompanied by photographs of the winners and perks like preferred parking spots. Yes, the ubiquitous Employee of the Month (EOM) awards. Clearly, they are attempts to recognize … Continue reading →

Posted in Uncategorized | Tagged Employee of the Month, Leadership, Motivation | Leave a reply

Never Make Predictions…Especially About the Future

Tilden & Associates Posted on December 3, 2019 by Arnold TildenDecember 4, 2019

Recently, I facilitated strategic planning for a client for whom I did the same kind of work five years ago. In an opening exercise, we considered some of the biggest changes along with what we missed five years ago. In … Continue reading →

Posted in Uncategorized | Leave a reply

User Manuals for Humans

Tilden & Associates Posted on September 13, 2019 by Arnold TildenSeptember 16, 2019

Way back in 2002, before the newsletter evolved into a blog, I wrote an article observing that the most important resource in a work place, the human ones that is, are the only ones that don’t come with User Manuals. … Continue reading →

Posted in Uncategorized | Leave a reply

It’s the Manager

Tilden & Associates Posted on July 15, 2019 by Arnold TildenJuly 15, 2019

Our clients have two things in common: 1 they are all very busy and; 2 they like to hear about concepts that will help them do their jobs better. Thus, we periodically will review books we believe may catch their … Continue reading →

Posted in Uncategorized | Leave a reply

You Can’t Coach Tall

Tilden & Associates Posted on May 14, 2019 by Arnold TildenMay 24, 2019

Basketball coaches have a saying: You can’t coach tall. They know the difference between a talent which is an accident of birth and a skill that can be coached, taught and learned, Clearly, the self-described Evil HR Lady (aka Suzanne … Continue reading →

Posted in Uncategorized | 3 Replies

Loss Aversion and Politics

Tilden & Associates Posted on April 15, 2019 by Arnold TildenApril 18, 2019

During Life Before Trump, or LBT, I used to offer personality type hypotheses on presidential candidates and make predictions based on them. This started when we were conducting our personality-based sales program, Successful Selling to Type (SST) way back in 1996 … Continue reading →

Posted in Kahneman & Tversky, Loss Aversion, Uncategorized | 4 Replies

Bad Leaders

Tilden & Associates Posted on March 18, 2019 by Arnold TildenMarch 19, 2019

This is a guest post by colleague, Russ Brooks on Bad Leaders. Although what prompted him to write this piece was an article on presidential hopeful Amy Klobuchar, bad leadership is not restricted to politics. Indeed, we see signs of … Continue reading →

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Leadership Lessons from Baseball’s Old Perfessor

Tilden & Associates Posted on February 27, 2019 by Arnold TildenMarch 5, 2019

It has been a miserable winter here in central Pennsylvania. Early 2019 followed the pattern set in 2018 which was the wettest year in history. And 2018 was not a little wetter, it was way wetter. For our state, the … Continue reading →

Posted in Management, Uncategorized | 4 Replies

CRM: Worse Not Better

Tilden & Associates Posted on January 8, 2019 by Arnold TildenJanuary 9, 2019

In 2007, I published a book titled Rainmakers, Closers & Other Sales Myths. The central premise was that too many organizations turn to one of four myths (Schmooze & Field of Dreams being the other two) to develop their businesses. … Continue reading →

Posted in CRM, Uncategorized | Leave a reply

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