I am confident you received several notices from firms outlining their responses to the COVID19 pandemic. I helped draft a few. Don’t worry, I will not be repeating the good advice that appears in those announcements. Rather, I will quickly … Continue reading →
You see them everywhere from fast food restaurants to hospitals. Often, they are accompanied by photographs of the winners and perks like preferred parking spots. Yes, the ubiquitous Employee of the Month (EOM) awards. Clearly, they are attempts to recognize … Continue reading →
Recently, I facilitated strategic planning for a client for whom I did the same kind of work five years ago. In an opening exercise, we considered some of the biggest changes along with what we missed five years ago. In … Continue reading →
Way back in 2002, before the newsletter evolved into a blog, I wrote an article observing that the most important resource in a work place, the human ones that is, are the only ones that don’t come with User Manuals. … Continue reading →
Our clients have two things in common: 1 they are all very busy and; 2 they like to hear about concepts that will help them do their jobs better. Thus, we periodically will review books we believe may catch their … Continue reading →
Basketball coaches have a saying: You can’t coach tall. They know the difference between a talent which is an accident of birth and a skill that can be coached, taught and learned, Clearly, the self-described Evil HR Lady (aka Suzanne … Continue reading →
During Life Before Trump, or LBT, I used to offer personality type hypotheses on presidential candidates and make predictions based on them. This started when we were conducting our personality-based sales program, Successful Selling to Type (SST) way back in 1996 … Continue reading →
This is a guest post by colleague, Russ Brooks on Bad Leaders. Although what prompted him to write this piece was an article on presidential hopeful Amy Klobuchar, bad leadership is not restricted to politics. Indeed, we see signs of … Continue reading →
It has been a miserable winter here in central Pennsylvania. Early 2019 followed the pattern set in 2018 which was the wettest year in history. And 2018 was not a little wetter, it was way wetter. For our state, the … Continue reading →
In 2007, I published a book titled Rainmakers, Closers & Other Sales Myths. The central premise was that too many organizations turn to one of four myths (Schmooze & Field of Dreams being the other two) to develop their businesses. … Continue reading →