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Harvard Gets It Wrong

Posted on August 16, 2012 by Arnold TildenAugust 16, 2012

I guess there is a part of me that has long wanted to say, “Harvard gets it wrong.” The cover to recent Harvard Business Review gives me that opportunity. The Secret to Smarter Sales is not the carrot as depicted … Continue reading →

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Sales Lessons from a Kindergartner

Posted on May 23, 2012 by Arnold TildenMay 23, 2012

Do you remember the book, All I Need to Know I Learned in Kindergarten? In it, author Robert Fulghum recounts important life lessons from kindergarten like: play fair, don’t hit people, put things back where you found them, clean up … Continue reading →

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Buyers & Voters Function on Two Tracks

Posted on April 2, 2012 by Arnold TildenApril 2, 2012

Over the years, I have written in the SST1 Newsletter on personality type and presidential politics. The basic theme has been that the more Extraverted candidate wins. Our first analysis goes back to 1996 when our SST® (Successful Selling to … Continue reading →

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Ten Time Management Myths

Posted on February 13, 2012 by Arnold TildenFebruary 13, 2012

My time as an independent consultant (I started in 1994) roughly coincides with the explosion in technology. Back then, many were just getting around to web sites, e-mail and aspiring to be a paperless offices. Today, of course, e-mail communication … Continue reading →

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Twelve Predictions for 2012

Posted on January 3, 2012 by Arnold TildenJanuary 3, 2012

Putting modesty aside and acknowledging my optimistic nature upfront, here are my predictions for 2012. One: Packers Win the Super Bowl – This may sound safe, but remember the Phillies? Two: Civil War in Iraq – Someone smarter than me … Continue reading →

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Would a Woman Have Done the Right Thing?

Posted on December 4, 2011 by Arnold TildenDecember 4, 2011

My wife, Rebecca Durst, owns Rinaldo’s Barbershop located in downtown State College. Perhaps her name rings a bell since she has been quoted in media outlets far and wide as reporters have swarmed the area covering the alleged Penn State … Continue reading →

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Beware the Shadow

Posted on November 27, 2011 by Arnold TildenNovember 27, 2011

I live in State College, Pennsylvania, a small town that is the home to a huge university: Penn State. Until the events of recent weeks State College was known as Happy Valley. Everything changed earlier this month with media outlets … Continue reading →

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Skill power vs. Will power. Or Can’t vs. Won’t

Posted on November 7, 2011 by Arnold TildenNovember 7, 2011

Vince Coultis, Training & Development Manager for McClatchy Newspapers, had an interesting Linkedin post recently: Skill power versus Will power. Or can’t versus won’t behavior. How do you coach for this when performance is the issue? Vince’s inquiry fit so … Continue reading →

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Steve Jobs: Lessons on Selling?

Posted on October 23, 2011 by Arnold TildenOctober 23, 2011

Genius is complicated. No one illustrated that better than Steve Jobs. On the one hand, he was a brilliant designer, a charismatic leader, and an electrifying presenter. Some have compared his genius to that of Einstein and his impact on … Continue reading →

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Steve Jobs – An Inspiration

Posted on October 7, 2011 by Arnold TildenOctober 7, 2011

In recent days, I have been preparing career development materials for school children in Lithuania. The program is supported by the European Union and the grant was won by our Lithuanian colleagues at Versse Consulting whom we certified in SST®: … Continue reading →

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